Carpentum LSM Refund Policy
1. Payment Terms:
At the time of reservation : full payment
2. Cancellation Policies
Payment terms and cancellation policy for some trips may differ depending on the reservation and booking terms, deposit and cancellation policy of our partners.
3. CONDITIONS
Carpentum lifestyle management is not responsible for expenses (e.g. non refundable airline tickets, visa fees, equipment, etc.) incurred by trip members in preparing for cancelled trip, regardless of cancellation reason, or for any additional expenses should the trip members have embarked or returned prior to or after any scheduled date.
Carpentum Lifestyle Management is not responsible for any expenses incurred due to any deviation from the schedule undertaken by choice of trip participants. Additional unscheduled services not included in the trip cost will be charged to the participant’s credit card. Carpentum Lifestyle Management alone reserves the right to cancel (in accordance with the above terms), or postpone any trip due to acts of man (e.g. war, terrorism, etc.), or forces of nature beyond Carpentum Lifestyle Management’ control ( Natural disasters such as but not limited to earthquakes, volcanoes, pandemics …etc)
Early Departures: No refunds will be given for participants leaving a trip by personal choice, or by direction of the guide. Unscheduled services such as transportation, meals, hotels, etc.., are the responsibility of the participant.
Route Changes: It is possible that a route change due to forces of nature may become necessary on the trip. Route changes will always be at the discretion of the guide. No refunds will be available in the event of any route or itinerary change.
Carpentum Lifestyle Management will take every care possible of client’s baggage and property but is not liable for loss, damage, theft or delayed delivery. Carpentum Lifestyle Management acts as an agent for the transport, accommodations, and services of the company supplying this trip.
Carpentum Lifestyle Management may not be held liable for non-performance of any such supplier.
If the client is not able or willing to assume the above-mentioned risks, the client should purchase trip insurance.
Trip Cancellation: Carpentum Lifestyle Management reserves the right to cancel any trip due to insufficient sign ups, in which case, the paid amount can be used as credit for another supplier.
NOTE: for specific destinations and trips, different payment terms and cancellation policies may apply. Please refer to the invoice for further details.